About this website

I have been a working business analyst for nearly 40 years. During that time, I have been involved in a wide portfolio of projects. In recent years, the majority of my projects have been focused on obtaining information about clients and transferring that information into various systems. All of this work has been in highly-regulated organizations.

Along the way, I learned more about my craft and have arrived at specific conclusions about how to identify, document, and manage the requirements for those projects. Throughout my career, I have benefitted from the knowledge shared with me by mentors, colleagues, and other business analysts. Technology now allows me to pay it forward by sharing my knowledge with a very wide audience. Making this website is also enabling me to organize my knowledge.

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 Flavelle Ballem
Toronto, Ontario, Canada
December 2021